Weird TS3500 problem
Well, today we had a rather weird problem with our TS3500. TSM running on AIX basically went bonko and spit out weird media sense errors, all stating that there is a hardware or media error of unknown nature: 1 2 3 4 5 6 7 8 9 ANR8943E Hardware or media error on library LIB3584 (OP=00006C03, CC=-1, KEY=04, ASC=44, ASCQ=00, SENSE=70.00.04.00.00.00.00.46.00.00.00.00.44.00.00.00.00- .00.40.82.00.00.00.40.00.00.02.00.48.01.A1.00.00.00.00.0- 0.06.1B.00.01.09.00.00.00.00.00.00.00.00.00.00.00.00.00.- 00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00- .00.00.00.00.00., Description=An undetermined error has occurred). Refer to Appendix C in the 'Messages' manual for recommended action. ANR8381E LTO volume HG4480L4 could not be mounted in drive DR9 (/dev/rmt8). After restarting the TSM server (as in the service, not the whole box) five times, which didn’t resolve squat we decided to take a look at the TS3500 itself. We opened up the Management interface and tried moving a tape into a drive. That didn’t work. Hrmmmmm. ...